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ATT Internal Sales Manual for the iPhone

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This document has all the information available to ATT sales reps as they sell you the iPhone, including information on

* credit checks

* return/exchange policy (there's an open box fee of 10%!)

* ATT internal sales incentives and how they'll try and upsell you while you're in the store!

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Tags: apple, att, att sales pitch, att upsells, iphone, iphone customers, iphone incentives, iphone return policy, iphone returns, iphone sales, iphone upsells, selling the iphone, wireless

Published Sep. 24, 2007
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